Privacy Policy
Effective Date: March 18, 2025
Journey Industries ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or use our services, including our courses, workshops, and other offerings. By accessing or using our website and services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
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Personal Information: This includes details such as your name, email address, phone number, payment information, and other personally identifiable information you provide to us through our website, forms, or interactions.
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Non-Personal Information: This includes general information about your visit to our website, such as your IP address, browser type, device information, and pages visited. We may also collect data through cookies and similar technologies to enhance user experience and analyze website traffic.
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Payment Information: When you make a purchase for our services, we may collect payment details. This information is processed securely by our third-party payment processors and is not stored by us directly.
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2. How We Use Your Information
We use the information we collect for the following purposes:
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Providing Services: To process your course registrations, workshop bookings, and other services requested.
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Customer Support: To respond to inquiries, provide assistance, and manage your account.
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Marketing and Communications: To send you promotional materials, updates about our services, and relevant news. You can opt-out of these communications at any time.
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Improving Our Services: To analyze usage patterns, enhance website functionality, and develop new offerings based on user feedback.
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3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption technologies and following best practices for data storage and handling. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers and partners who assist us in operating our business and delivering our services, including payment processors, email marketing platforms, and analytics providers. These third parties are required to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, such as to comply with a subpoena or regulatory request, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of Journey Industries, our customers, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, remember your preferences, and provide a more personalized experience. You can choose to disable cookies through your browser settings, but this may affect some features of our website.
6. Your Rights and Choices
You have the right to:
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Access and Update Your Information: You can request access to the personal information we hold about you and update it if necessary.
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Opt-Out of Communications: You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
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Request Deletion: In some cases, you may request that we delete your personal information. However, we may need to retain certain data for legal or business purposes.
7. Third-Party Links
Our website may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices or content. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Journey Industries
Email: contact@journeyindustries.com
Phone: 603-969-8621
Address: 333 Central Ave, Ste 210, Dover, NH 03820